FAQ

Do you have questions concerning your yard and/ or landscape? Nutri-Green likes to provide our customers with answered common questions about safety, services, and lawn tips. Click below on the different categories to retrieve helpful information. If you’re questions aren’t answered, please contact us in order to solve your problem!

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Safety

Are the treatments harmful to my family, pets and/or the environment?


The safety of your family and the environment is our top priority. The products we use are EPA approved, organic-based, synthetic based, and some of the safest options available. Local, state, and federal agencies strictly govern and regulate safe product selection and use. All of our products are applied at the safe rate specified pertaining to these restrictions and manufacturer labeling.

When can my kids and/or pets go in the lawn after your treatments?


Normally, after the product has time to adequately dry. Some treatments require more time depending on the service but, usually no longer than the next day. We leave you a service ticket that will specify after each service.

When is it safe to start your service after I switch from my old company to Nutri-Green?


Usually, the sooner the better. There are many factors to consider when properly managing your lawn. Timing is one of them. We’ll schedule our service to give you the best possible results specific to your lawn’s needs.
Account Services

Do I have to sign a yearly contract?


No. Our service continues automatically from year to year until you cancel.

Can I cancel at any time?


Yes. All cancellations are required to be in writing or by calling the office and speaking with our office personnel.

How do you bill for your services?


After each service. Payment is due at the time we perform each service. We also leave a bill on your front door after each service.

What form of payment do you accept?


We accept all major credit cards by online bill pay through our website or when you call by phone. We do accept checks. Auto-billing a credit card is preferred. You may pre-pay in full or pay-as-you-go.

How do I set up my online account?


Simply, click “My Account” and register with your service address and customer number. Here you can view treatment history, request additional services, submit payments and much more.

Why does my bill show a balance when I’m set up on Autopay?


A balance appears until we show your service complete in the office. Services on Auto-pay are automatically billed to the credit card on file the day after the service is performed. The balance will be paid and go away.

Where do I find my Technician’s notes about my treatments?


After you set-up your online account, click on each service that’s been completed and you will see the conditions noted by your technician. Call our office if you need further assistance.

Do you offer discounts or savings?


Yes. We offer many savings options, specials, and promotions.
Services

How much does it cost for an estimate?


Nothing. Our estimates are fast, free, and simple.

How much do your weed treatments cost for an average size lot?


This is hard to answer. Too many variables factor in to the size of a lot. Our minimum charge is around $40 and goes up from there.

How do you base your prices?


Depending on the service, usually by the square feet of your lawn.

How competitive are your prices compared to others?


We are definitely competitive compared to other companies. We do not claim to be the cheapest. We offer a whole lot more than just a treatment. We feel you get what you pay for.

How many weed applications do offer?


We offer a 7 application program that will cover the entire season.

Do I have to take all of the weed applications?


It’s highly recommended if your goal is to maintain a lush green weed-free lawn. 7-step program is our most popular and very effective for all year control. With fewer treatments, customers see an increase in weeds and diminished green grass color.

How fast can I expect my lawn to be weed free?


That depends on the condition of your lawn. Sometimes after a treatment or two but not always. You must give the program time to work. Even the most aggressive treatment program takes a full year.

Do I need to be home for you to do the service?


No.

Will you notify me before each service?


Yes but, only if you request. Your account will automatically notify us to contact you the day before service is performed.

How will you service my backyard if I have outside pets or locked gates?


We will contact you a day before service and remind you to secure your pets or unlock your gate.

What is the blue, green, or yellow colored dye used for?


On some treatments we add a bio-degradable dye to mark the treated areas.

Will the dye stain and be permanent?


No. This product is bio-degradable designed for lawn applications and is unlike paint or stain. It begins to fade right away and disappears within 1 to 2 weeks, depending on the amount of sunlight, rain etc.

Did the rain wash off my treatment?


No. Our treatments go to work immediately. We add lawn agents into our mix that spreads and sticks to the leaf surface on contact. Once inside the plant, no amount of rainfall or irrigation can wash it off. Water is good to water in the fertilizer and pre-emergent.

Why aren’t the weeds dying after your treatment?


Not all weeds react the same to the treatments. Some turn yellow or brown or stay green and slightly curl. Sometimes it’s hard to notice any signs of kill. The best thing to do is to mow after 5-7 days of the treatment, this will accelerate the killing process.

Why do I occasionally have yellow spots in the lawn after some of the treatments?


That’s the chemical doing its job. Yellowing may occur in grasses from the combination of the treatment and heat. It’s mostly temporary. Watering and mowing will help the grass to recover faster.

How long after you treat can I mow or water?


Requirements vary. Follow the description on your service ticket. In a perfect world, usually wait 4-5 days.

Do I need to mow before you treat my lawn?


No, if it’s regularly maintained.  Yes, if the grass and weeds are unusually over grown.

Is it a waste of money if I can’t water my lawn like the service ticket suggests?


No but water is vital to having a healthy weed-free lawn. Treatment results may vary.

What’s the difference if I hire you vs. my mowing company to treat my lawn?


We’re the Experts. We live, sleep, and breathe lawn care every day. We protect your home with a knowledgeable eye and can spot issues before they become worse and cost more money. Licensed lawn “care” professionals are very different than lawn “maintenance” workers.

Do you guarantee your service?


Yes, for customers on our 7-step program. We will perform free service calls as necessary.

What other services to you offer?


We offer a large variety of lawn care services and solutions to lawn issues. Please visit Services Page for our list of lawn, insect, and tree/shrub programs and services.

Do you treat flowerbeds?


No.

Do you offer lawn maintenance? Mowing, Trimming trees/shrubs, Landscaping, etc.?


Not currently, but we have a list of reputable companies we can refer you.

Do you install sod?


No. We have relationships in the market and can refer companies that provide the service.
Lawn Tips

Where can I find more lawn tips?


Check out our Lawn Library, you will find lawn secrets to help you achieve and maintain a show-case lawn.

What is the best grass for my lawn?


In full sun, Bermuda for shady areas blended Tall Fescue. See Lawn Secrets.

How high should I mow my lawn?


This depends on the type of grass in your lawn. Never cut more than 1/3 the height of the grass in any one mowing. See our recommended mowing height chart in Lawn Secrets.

How much and often should I water?


Water long enough to get 1” to 1-1/2” of water per week in the growing season. See our watering information in Lawn Secrets.

How is aeration beneficial to my lawn?


Aeration reduces compaction in the soil allowing vital nutrients, water and air into the soil. The result is a thicker healthier lawn.

When is the best time to plant grass seed?


Warm season grasses should be planted in soil temperatures of 68-95 degrees, usually not before May 1st and by July 1st. Cool season grasses should be planted in soil temperatures of 68-86 degrees, usually late September and October. Second best time is in March. For more information see our Lawn Secrets.

Why do I have mushrooms growing in my yard?


Mushrooms normally come with excessive moisture and often develop from organic matter. Most are harmless to the grass and tend to go away when the soil dries out. Some mushrooms can be caused by fungal problems in the turf. Contact us for further assistance.
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Fill out this simple form for a fast, free quote. We look forward to hearing from you and we will be in touch shortly!

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Fast Free Quote

Fast, Free Quote

Fill out this simple form for a fast, free quote. We look forward to hearing from you and we will be in touch shortly!

How did you you hear about us?
(Choose one) *
Before Service Notification Reason?*
NoneLocked GatePets in BackyardOther
If you have a coupon code, enter it here (optional)